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Email Client Setup

Below we have provided detailed instructions on how to configure your email client software. Please review the tabs below and select the mail client you are using. Detailed instructions are provided, should you have any additional questions please contact our support department.

Windows Based Computers

Notes

Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.

Outlook 2003
  1. Open Outlook 2003
  2. Select the Tools menu
  3. Select Email Accounts
  4. Select Add a new e-mail account
  5. Select POP3
  6. Populate the fields with the following information
    • Your Name: Type the account name you desire (i.e. john Smith)
    • E-mail Address: Your full e-mail address
    • Account Type: POP3
    • Incoming mail (POP3) server type mail.3tmail.com
    • Outgoing mail (POP3) server type mail.3tmail.com
    • User Name: Type your complete e-mail address
    • Password: Type your pre-assigned password
  7. Select More Settings
  8. Select the Outgoing Server tab
  9. Check the box: My outgoing server (SMTP) requires authentication
  10. Ensure Use same settings as my incoming mail server is selected
  11. Select the Advanced tab
  12. Make sure Incoming server (POP3) is set to 995
  13. Check the box: This server requires an encrypted connection (SSL)
  14. Change Outgoing server (SMTP) to 465
  15. Check the second box: This server requires an encrypted connection (SSL)
  16. Ensure Leave a copy of messages on the server is checked
  17. Ensure Remove from server after X days is checked and that X is no more than 5
  18. Select OK
  19. Select Test Account Settings
  20. A box should pop up and test the settings
  21. Select Close when the test finishes
  22. Select Next
  23. Select Finish
Outlook 2007

Open Outlook 2007
Select the Tools menu
Select Account Settings
Select New… under the E-mail tab
Select Microsoft Exchange, POP3, IMAP, or HTTP
Check the box: Manually configure server settings or additional server types
Select Next
Select Internet E-mail
Select Next
Populate the fields with the following information
Your Name: Type the account name you desire (i.e. john Smith)
E-mail Address: Your full e-mail address
Account Type: POP3
Incoming mail (POP3) server: type mail.3tmail.com
Outgoing mail (POP3) server: type mail.3tmail.com
User Name: Type your complete e-mail address
Password: Type your pre-assigned password
Select More Settings
Select Outgoing Server tab at the top.
Check the box: My outgoing server (SMTP) requires authentication
Select Advanced tab at the top
Check the box: This server requires an encrypted connection (SSL)
Ensure the Incoming server (POP3) changes to 995
Select TLS for Use the following type of encrypted connection
Change Outgoing server (SMTP) to 2525
Ensure Leave a copy of messages on the server is checked
Ensure Remove from server after X days is checked and that Xis no more than 5
Select OK
Select Test Account Settings …
A box should pop up and test the settings
Select Close when test finishes
Select Next
Select Finish

Windows Live

Open Windows Live Mail.
Select the Accounts tab.
Select the Email button with the “@” symbol and the “+” sign.
Populate the fields with the following information…
E-mail Address: Your full e-mail address.
Password: Type your pre-assigned password.
Your Name: Type the account name you desire (i.e. john Smith).
Check the box: Manually configure server settings.
Select Next.
Make sure the Server type drop-down box has POP selected.
Type mail.3tmail.com in the Server address field of the incoming server information.
Check the box: Requires a secure connection (SSL) under the incoming Server address field.
Ensure 995 is in the Port field of the outgoing server information section.
Select Clear text in the Authenticate using drop-down menu.
Type in your full email address in the Logon user name field (e.g., jdoe@mycompany.com).
Type in mail.3tmail.com in the Server address field of the outgoing server information section.
Check the box Requires authentication.
Ensure 2525 is in the Port field of the outgoing server information section.
Select Next.
Select Finish.
Select the blue Windows Live Mail tab to the left of the Home tab.
Select Options.
Select Email accounts.
Highlight the 3TMail Account you’ve just created and Select Properties
Select the Advanced tab.
Confirm that the box Leave a copy of messages on server is checked.
Confirm that the box Remove from server after (X) day(s) is checked and that X is no more than 5.
Select Apply
Select OK
Select Close

Thunderbird 7

Open Mozilla Thunderbird 7.
Select the Tools menu.
Select Account Settings.
Select the Account Actions dropdown button at the bottom left of Account Settings window.
Select Add Mail Account …
Select New …
Populate the fields with the following information…
Your Name: Type the account name you desire (i.e. john Smith).
E-mail Address: Your full e-mail address.
Password: Type your pre-assigned password.
Select Continue.
Select Manual config.
Select POP3 in the Incoming dropdown box.
Ensure mail.3tmail.com is in the Incoming Server hostname box.
Select SSL/TLS from the Incoming SSL drop-down selection.
Select Normal Password from the Incoming Authentication drop-down selection.
Ensure mail.3tmail.com is in the Outgoing Server hostname box.
Select STARTTLS for Incoming Connection Security.
Ensure port 2525 is in the outgoing port field.
Select Normal Password from the Outgoing Authentication drop-down selection.
Ensure your full e-mail address is in the Username box.
Select Re-test.
If no errors are given then Select Create Account
Select the Advanced tab
Select OK

Mac Based Computers

Notes

Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.

Entourage

In the menu bar select Tools > Accounts.
Click and hold on the New button in the upper left hand corner. This will display a short list of account types. Select Mail
In the Display name field type your real name (i.e., Bob Smith). Click on the right arrow in the lower right hand corner to proceed.
Ensure the “I already have an e-mail address that I’d like to use” radio button is selected. In the e-mail address field, type your email address.
Click on the right arrow in the lower right hand corner.
In the pull down menu, select POP as your incoming mail server.
Populate the fields with the following information…
Incoming mail server: type mail.3tmail.com.
Outgoing mail (SMTP) server: type mail.3tmail.com.
Click on the right arrow in the lower right hand corner.
Populate the fields with the following information…
Account ID: Enter your full email address in the Account ID field, replacing the “@” with a “%” (e.g., yourname%yourdomain.com).
Password: Type your pre-assigned password.
Click on the right arrow in the lower right hand corner.
Type in a name you’d like to call this profile (e.g., 3TMail).
Click Finish.

Mobile Device Configuration

Notes

Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.

iPhone/Pad POP
  1. Select Settings
  2. Select Mail, Contacts, Calendars
  3. Select Add Account…
  4. Select Other
  5. Select Add Mail Account
  6. Fill in the fields:
    • Name: Type the account name you desire (i.e. john Smith)
    • Address: Your full e-mail address
    • Password: Type your pre-assigned password
    • Description: Enter a description of this email address. The description displays in your email account list on your iPhone
  1. Select Next
  2. Select POP
  3. Fill in the fields:
    • Name, Address and Description should be populated from the previous screen
    • Fill in Incoming Mail Server fields:
      • Host Name: mail.3tmail.com
      • User Name: Type your complete e-mail address
      • Password: Type your pre-assigned password
    • Fill in Outgoing Mail Server fields identical to the Incoming Mail Server fields
  1. Select Save
  2. You should see all fields get check marks
  3. Select the mail account you just created (It will be named with what you filled in in the Description filed in step 6)
  4. Under Outgoing Mail Server select SMTP mail.3tmail.com
  5. Select mail.3tmail.com
  6. Select Server Port 25
  7. Change the port to 2525
  8. Select Done
  9. Select Done again and press the Home button and your mail is now configured
iPhone/Pad Exchange
  • Select Settings
  • Select Mail, Contacts, Calendars
  • Select Add Account
  • Select Microsoft Exchange
  • Fill in the fields:
    • Email: Your full e-mail address
    • Domain: Leave blank
    • Username: The username you use to log into your computer
    • Password: Type your pre-assigned password
    • Description: Enter a description of this email address. The description displays in your email account list on your iPhone
  • Select Next
  • Fill in the Server field with your Exchange server’s domain. Examples: mail.yourdomain.com or outlook.yourdomain.com
  • Select Next
  • You should see all fields get check marks
  • Turn on the features you would like to sync with your iPhone
  • Select Save
  • Press the Home button and your mail is now configured
    1. Android Exchange

      From your Home screen go to your applications menu.
      Select Email.
      Press your (physical or permanent) menu button.
      Select Add account (if you only see an accounts button then select it, press your menu button again and then select Add account).
      Populate the fields with the following information…
      E-mail Address: Your full e-mail address.
      Password: Type your pre-assigned password.
      Select Exchange.
      Populate the fields with the follow information.
      Domain\Username: Leaving our your company’s ‘domain,’ insert a backslash “\” followed by the username you use to log on to your computer (e.g., \jsmith).
      Password: Enter the password you use to log on to your computer.
      Server: Enter your Exchange server’s webmail name (i.e., mail.domain.com or outlook.domain.com).
      Ensure the SSL boxes are checked.
      Select Next.
      Set your desired account options
      Select Next
      Enter the name you would like to use for this account and select Done.

      Android POP

      From your Home screen go to your applications menu.
      Select Email.
      Press your (physical or permanent) menu button.
      Select Add account (if you only see an accounts button then select it, press your menu button again and then select Add account).
      Populate the fields with the following information…
      E-mail Address: Your full e-mail address
      Password: Type your pre-assigned password
      Select POP3
      Make sure the Username field has your full email address (e.g., jdoe@mycompany.com)
      Make sure the POP3 server field has mail.3tmail.com
      Set the Security type field to SSL (Accept all certificates)
      Make sure the Port field has 995
      Select Next
      Make sure the SMTP Server field has mail.3tmail.com
      Set the Security Type field to TLS (Accept all certificates)
      Ensure that the box Require sign in is checked
      Select Next
      Select your desired account options
      Select Next
      Enter your desired account name and the name you would like displayed on outgoing messages
      Select Done
      Open your newly created POP account in your email application
      Press your (physical or permanent) menu button and select Account settings
      Select Outgoing settings
      In the Port field enter 2525
      Select Next
      Exit Account settings

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