Below we have provided detailed instructions on how to configure your email client software. Please review the tabs below and select the mail client you are using. Detailed instructions are provided, should you have any additional questions please contact our support department.
Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.
Open Outlook 2007
Select the Tools menu
Select Account Settings
Select New… under the E-mail tab
Select Microsoft Exchange, POP3, IMAP, or HTTP
Check the box: Manually configure server settings or additional server types
Select Next
Select Internet E-mail
Select Next
Populate the fields with the following information
Your Name: Type the account name you desire (i.e. john Smith)
E-mail Address: Your full e-mail address
Account Type: POP3
Incoming mail (POP3) server: type mail.3tmail.com
Outgoing mail (POP3) server: type mail.3tmail.com
User Name: Type your complete e-mail address
Password: Type your pre-assigned password
Select More Settings
Select Outgoing Server tab at the top.
Check the box: My outgoing server (SMTP) requires authentication
Select Advanced tab at the top
Check the box: This server requires an encrypted connection (SSL)
Ensure the Incoming server (POP3) changes to 995
Select TLS for Use the following type of encrypted connection
Change Outgoing server (SMTP) to 2525
Ensure Leave a copy of messages on the server is checked
Ensure Remove from server after X days is checked and that Xis no more than 5
Select OK
Select Test Account Settings …
A box should pop up and test the settings
Select Close when test finishes
Select Next
Select Finish
Open Windows Live Mail.
Select the Accounts tab.
Select the Email button with the “@” symbol and the “+” sign.
Populate the fields with the following information…
E-mail Address: Your full e-mail address.
Password: Type your pre-assigned password.
Your Name: Type the account name you desire (i.e. john Smith).
Check the box: Manually configure server settings.
Select Next.
Make sure the Server type drop-down box has POP selected.
Type mail.3tmail.com in the Server address field of the incoming server information.
Check the box: Requires a secure connection (SSL) under the incoming Server address field.
Ensure 995 is in the Port field of the outgoing server information section.
Select Clear text in the Authenticate using drop-down menu.
Type in your full email address in the Logon user name field (e.g., jdoe@mycompany.com).
Type in mail.3tmail.com in the Server address field of the outgoing server information section.
Check the box Requires authentication.
Ensure 2525 is in the Port field of the outgoing server information section.
Select Next.
Select Finish.
Select the blue Windows Live Mail tab to the left of the Home tab.
Select Options.
Select Email accounts.
Highlight the 3TMail Account you’ve just created and Select Properties
Select the Advanced tab.
Confirm that the box Leave a copy of messages on server is checked.
Confirm that the box Remove from server after (X) day(s) is checked and that X is no more than 5.
Select Apply
Select OK
Select Close
Open Mozilla Thunderbird 7.
Select the Tools menu.
Select Account Settings.
Select the Account Actions dropdown button at the bottom left of Account Settings window.
Select Add Mail Account …
Select New …
Populate the fields with the following information…
Your Name: Type the account name you desire (i.e. john Smith).
E-mail Address: Your full e-mail address.
Password: Type your pre-assigned password.
Select Continue.
Select Manual config.
Select POP3 in the Incoming dropdown box.
Ensure mail.3tmail.com is in the Incoming Server hostname box.
Select SSL/TLS from the Incoming SSL drop-down selection.
Select Normal Password from the Incoming Authentication drop-down selection.
Ensure mail.3tmail.com is in the Outgoing Server hostname box.
Select STARTTLS for Incoming Connection Security.
Ensure port 2525 is in the outgoing port field.
Select Normal Password from the Outgoing Authentication drop-down selection.
Ensure your full e-mail address is in the Username box.
Select Re-test.
If no errors are given then Select Create Account
Select the Advanced tab
Select OK
Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.
In the menu bar select Tools > Accounts.
Click and hold on the New button in the upper left hand corner. This will display a short list of account types. Select Mail…
In the Display name field type your real name (i.e., Bob Smith). Click on the right arrow in the lower right hand corner to proceed.
Ensure the “I already have an e-mail address that I’d like to use” radio button is selected. In the e-mail address field, type your email address.
Click on the right arrow in the lower right hand corner.
In the pull down menu, select POP as your incoming mail server.
Populate the fields with the following information…
Incoming mail server: type mail.3tmail.com.
Outgoing mail (SMTP) server: type mail.3tmail.com.
Click on the right arrow in the lower right hand corner.
Populate the fields with the following information…
Account ID: Enter your full email address in the Account ID field, replacing the “@” with a “%” (e.g., yourname%yourdomain.com).
Password: Type your pre-assigned password.
Click on the right arrow in the lower right hand corner.
Type in a name you’d like to call this profile (e.g., 3TMail).
Click Finish.
Please select your email client version from the tabs above. Each tab contains detailed configuration options for the selected version of software. Should you require additional assistance please open a support ticket.
From your Home screen go to your applications menu.
Select Email.
Press your (physical or permanent) menu button.
Select Add account (if you only see an accounts button then select it, press your menu button again and then select Add account).
Populate the fields with the following information…
E-mail Address: Your full e-mail address.
Password: Type your pre-assigned password.
Select Exchange.
Populate the fields with the follow information.
Domain\Username: Leaving our your company’s ‘domain,’ insert a backslash “\” followed by the username you use to log on to your computer (e.g., \jsmith).
Password: Enter the password you use to log on to your computer.
Server: Enter your Exchange server’s webmail name (i.e., mail.domain.com or outlook.domain.com).
Ensure the SSL boxes are checked.
Select Next.
Set your desired account options
Select Next
Enter the name you would like to use for this account and select Done.
From your Home screen go to your applications menu.
Select Email.
Press your (physical or permanent) menu button.
Select Add account (if you only see an accounts button then select it, press your menu button again and then select Add account).
Populate the fields with the following information…
E-mail Address: Your full e-mail address
Password: Type your pre-assigned password
Select POP3
Make sure the Username field has your full email address (e.g., jdoe@mycompany.com)
Make sure the POP3 server field has mail.3tmail.com
Set the Security type field to SSL (Accept all certificates)
Make sure the Port field has 995
Select Next
Make sure the SMTP Server field has mail.3tmail.com
Set the Security Type field to TLS (Accept all certificates)
Ensure that the box Require sign in is checked
Select Next
Select your desired account options
Select Next
Enter your desired account name and the name you would like displayed on outgoing messages
Select Done
Open your newly created POP account in your email application
Press your (physical or permanent) menu button and select Account settings
Select Outgoing settings
In the Port field enter 2525
Select Next
Exit Account settings
