What are the Main Roles of IT Strategy Consultants?

What are the Main Roles of IT Strategy Consultants?

Understanding all the aspects of a business can be difficult for an owner, especially if their core competencies are highly focused on the industry that the business is in. More businesses these days need to be able to handle IT effectively in order to protect their...
IT Support Explained: Level 1, Level 2, and Level 3

IT Support Explained: Level 1, Level 2, and Level 3

In the world of IT, there are so many support options available. The different terminology used within the IT industry can get complicated. You have probably heard of Level 1, Level 2, or Level 3 tech support, which is sometimes referred to as L1, L2, and L3. What...
What are Managed IT Services and Why Do You Need Them?

What are Managed IT Services and Why Do You Need Them?

For any modern company that houses sensitive data, losing data (either to failed backups, hardware failure, or security breaches) can be devastating. It can—and does—end up costing millions of dollars, clients, and reputation. Having an in-house IT team can help stem...