24/7 Help Desk

Ready to help around the clock. Holidays, too.

Our dedicated, certified engineers are ready to assist with any issues 24/7/365, including weekends and holidays. We assist with both hardware and software needs.

Using the latest remote tools, our team works quickly to have you up and running. Basic question and answer solutions are free. In the event you need detailed resolution, we bill in 15-minute increments to be respectful of your IT budget and advise you of cost impacts before we start.

24/7 Help Desk IT Support

Areas Served: We are one of the leading 24/7 help desk service providers in the following cities and counties in Texas:

Cities: Dallas, Fort Worth, Richardson, Garland, Plano, Irving, Arlington, Rockwall, Mesquite, Grand Prairie, Carrollton, Allen

Counties: Dallas County, Collin County, Denton County

Metropolitan: DFW Metroplex

Zip Codes: All zip codes in 35 miles from 75080

We understand that problems rarely occur when it’s convenient.

Our 24/7 Help Desk is just one way we can support your business.

WHAT CUSTOMERS ARE SAYING

“If you have ANY type of IT issue you need resolved, these are the guys to do it.”

 

— Heath G.
Dallas, TX

“I knew they could do it. It’s how strategic partnerships operate.”

 

— Larry L, CFO
Architectural design firm – Arlington, TX

“When it comes to our IT services and equipment, I can’t be wasting time on it being down or compromised. I need someone to make things painless for me.”

 

— Sandra G., Legal professional
Dallas, TX

“When it came to equipping and supporting my sales team, I didn’t need just an IT company. I needed a business partner who would be looking out for me.”

 

— Suzanne C, Owner
food brokerage company – Dallas, TX

“3T Pro is a true partner. We had a serious crisis and they didn’t blink. They had us back up and running immediately. We could not be more impressed — or more grateful.”

 

- Richard S., Partner
Acoustical Design firm - Dallas, TX

“They never make me feel inferior like other IT ‘support’ I’ve dealt with. Whenever I call, even with something minor, they always take time to understand my issue and find the best solution. They’re fantastic.”

 

— Chris H., Creative Director
Graphic Design firm - Dallas, TX

“With the help of a specialist on the other end of the line, I was able to recover my drive and start to populate a new machine. Phil (the phone tech) was able to walk me through most of my issues.”

 

— Paul M, Marketing Consultant
Dallas, TX

“We have been with 3T for over 10 years. I can’t say enough good about these guys. Our service is seemless. The spam control is great. Their support when I don’t understand how to operate a piece of our service is readily available. I unhesitantly recommend them.”

 

— Glenn C.
Dallas, TX

We know Business IT.

3T Pro provides IT Services in Dallas including Managed IT Services to a wide variety of small- and medium-sized businesses across Dallas, Plano, Richardson, Allen and beyond. We offer managed IT Services, Cloud Services, Project Management, Business Continuity, and much more. Our mission is to keep your technology humming so you can keep your business growing.

Would you like to learn how IT support by 3T Pro can help streamline and grow your Dallas business?    Schedule a Free Consultation »