We’ve heard it before—I’m an educated professional so why do I need someone else to come in and specify, set up and tend to my computers?
Actually, this question has a simple answer—stick to what you know best and hire out those things others do full time.
It will save you time and money and allow you to focus on the core of your business. Many a business consultant has advised their clients to work on their business rather than in their business. And the result of that conversation is usually more profit, happier employees and a better-run company.
Sure, you have a skill set. But if the only tool you have is a hammer, every problem looks like a nail.
IT support companies are specialists. They know the specifics of hardware, software and systems and work across industries and business types. They can take what they’ve learned from, for example, a law firm client, and apply the idea to an architect and design firm. From computer configuration to setting up a network and choosing software options, usually these guys are good at this. Conversely, why they do like to get to know your business, they might make lousy attorneys or designers because they haven’t been trained and certified in those fields like their clients have been.
Things to look for in an IT services company:
- Years in business.
- Diversity of client base (different businesses and industries).
- Brands and products represented.
- Level and types of certifications (Microsoft, Apple, HP).
So, set up a first meeting to get to meet and learn a bit about their company. And be sure to meet the person who will be assigned to your account. Chances are they know their stuff and may even know something about your industry or markets.
Besides, they the right tools for the job they need to be doing for you.
If we aren’t on your short list, maybe we should be. Contact us and we will be happy to join the discussion.